Privacy Policy

We collect information you provide directly and information collected automatically as you use the Platform. Information you provide: • Full name and profile photo • Email address and phone number (for account registration and OTP verification) • Social media account handles and profile links when you connect platforms (Instagram, TikTok, YouTube, Facebook, Telegram, X, LinkedIn) • Content submissions and mission participation data • Organization or church details (for organizational accounts) • Communications when you contact our support team Information collected automatically: • Device type, operating system, and unique device identifiers • Usage data — features accessed, pages viewed, time spent on the Platform • Social media analytics — engagement metrics, follower counts, and post performance as reported by connected platforms • IP address and approximate location • App crash reports and performance diagnostics

We use your information to: • Provide, operate, and maintain the Lemat Platform • Verify your identity and authenticate your account • Connect your social media accounts and track mission completion • Calculate points, manage your reward wallet, and process redemptions • Match you with relevant ministry missions and campaigns • Send notifications about missions, submissions, rewards, and platform updates • Analyze usage patterns to improve the Platform • Detect and prevent fraud, abuse, and security threats • Comply with applicable laws and legal obligations • Communicate important account or service updates

We do not sell your personal information to third parties. We may share your information with: • Mission organizations and churches — limited to the performance data relevant to campaigns you have joined (e.g. content reach and engagement metrics) • Payment processors — Chapa and Telebirr for processing cash reward redemptions • Service providers — third parties who help us operate the Platform (hosting, email, analytics), bound by data processing agreements • Legal authorities — when required by applicable Ethiopian law, court order, or to protect the safety of our users Social media data is only accessed through authorized OAuth connections that you explicitly grant and can revoke at any time.

Your data is stored on servers operated by DigitalOcean. We implement industry-standard security measures including: • Encrypted data transmission (HTTPS/TLS for all Platform communications) • Secure storage of authentication tokens and credentials • Access controls limiting internal data access to authorized personnel • Regular security audits and vulnerability assessments • Encrypted backups While we take every reasonable precaution, no electronic transmission or storage system is 100% secure. We will notify you promptly if a data breach occurs that affects your personal information.

We retain your personal data for as long as your account is active or as needed to provide the Platform's services. • If you delete your account, we will delete your personal data within 30 days, except where retention is required by law • Mission participation records and point ledger entries may be retained for audit and legal compliance purposes • You can request deletion of your data at any time by contacting [email protected] or through the app settings

You have the following rights regarding your personal data: • Access — request a copy of the personal information we hold about you • Correction — update or correct inaccurate data in your profile • Deletion — request that we delete your account and associated personal data • Data portability — receive your data in a structured, machine-readable format • Withdraw consent — disconnect social media accounts or opt out of non-essential notifications at any time To exercise any of these rights, contact us at [email protected] or use the relevant settings in the Lemat app.

Our website uses cookies and similar tracking technologies for: • Essential cookies — required for the website to function (session management, authentication) • Analytics cookies — Google Analytics, used to understand how users navigate our site. This data is aggregated and anonymized You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect certain website features. Our mobile app uses local device storage for authentication tokens and user preferences.

Lemat integrates with the following third-party services. Each has its own privacy policy: • Resend — transactional email delivery • DigitalOcean — cloud infrastructure and hosting • Chapa — Ethiopian payment gateway for reward cash-outs • Telebirr — mobile money for reward redemptions • Google Analytics — website analytics • Social media platforms (Instagram, TikTok, YouTube, Facebook, Telegram, X, LinkedIn) — accessed via OAuth for mission verification We encourage you to review the privacy policies of these third parties.

Lemat is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a user under 18, we will promptly delete that information. If you believe a child has provided us with their personal information, please contact us immediately at [email protected].

Lemat is operated from Addis Ababa, Ethiopia. If you are accessing the Platform from outside Ethiopia, please be aware that your information may be transferred to and processed in Ethiopia or other jurisdictions where our service providers operate. By using Lemat, you consent to the transfer and processing of your information in accordance with this Privacy Policy and applicable law.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will notify you by: • Email to the address associated with your account • In-app notification Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Policy.

If you have questions about this Privacy Policy or our data practices, please contact us: Email: [email protected] Address: Addis Ababa, Ethiopia Website: lemat.info